Buying Score Master
How
Much is Score Master?
Single
User version - $295 USD, Network
Version - $795 USD
Payment methods: check, Visa or Mastercard. There is an order sheet on the
buy page.
Can Score Master run on my Apple MacIntosh?
Yes, it can run on a Mac by using a PC emulation software like Virtual PC.
How
soon will Score Master CD Arrive?
We do NOT mail CD's anymore, we give you a download link and you can copy the file onto a CD if you wish.
Can I buy Score Master with a purchase order number?
We accept PO #'s only from schools, municipalities, federal and/or state government. If you are going to purchase by PO, we prefer that you fax it to us rather than snail mail it. Our snail mail address is POB 31421, Charlotte, NC 28031. If you require a Federal Tax ID, just email the request to:
info@score-master.com
Installing Score Master
Is Score Master compatible with Windows Vista?
Answer: Yes, Vista will complain some during the install (just ignore the messages) and it will install properly.
I am having trouble
installing SMWin on my Windows ‘ 95 PC. Specifically registering the spr32x30.ocx
file.
Answer: Some Windows '95 versions do not have the
latest MS OLE software. To get the latest MS OLE software, download
this mfc.exe file. Please
read the mfc_readme.txt file for instructions, located in the /Windows/System
folder.
I am having trouble installing
SMWin on my Windows XP PC. During Installation it complains about some files
being used.
Answer: Some files are in use all the time –
typically these errors can be ignored and the application will run fine. If you can edit a team, the software has
installed correctly.
I am having trouble running
SMWin on my Windows XP / 2000 PC.
Answer: Make sure when you install the software you
are logged on as a Administrator and that the first time you run it you are
logged in as an adminstrator – only the first time.
Errors while running Score Master
I am getting an error #339 when I try to use Score Master?
Answer: This error is probably from not having the spr32x30.ocx file installed in the \Windows\System folder and registered. To fix this problem, just copy this file spr32x30.ocx into your \SMWin folder.
I am getting an error #380 when I try to Edit a Team in Score Master?
Answer: A temporary work around is to lower the resolution on your screen monitor, or you can download the latest update. Version 4.41 addressed this problem.
I am getting an error #50003 when I try to edit a meet in Score Master?
Answer: This error is has been corrected with the new version 4.384, please download the latest update. This problem was probably from not having the tabctl32.ocx file installed in the \Windows\System folder and registered. To fix this problem, just copy this file tabctl32.ocx from your \SMWin folder to the \Windows\System folder or download the latest Score Master update.
I am having trouble running
SMWin (network version) on a network of 6 PC’s.
Answer: Windows XP home edition will only allow 6 PC’s
to be connected on one network – you will need to use Windows XP Pro.
Using Score Master
I cannot find the sub-totals of competitors by levels and age groups?
Answer: The Meet Roster report has these totals at the bottom of the report. There is a new report on the "Edit Competitor" screen called Sub-Total Report. There are 2 new reports under the report menu that have this information also: Session Summary and Meet Summary.
I need to sub divide a level into Novice and Open for individual awards, but still need to combine them for team awards, how can I do this?
Answer: There are "user fields" that are for this exact purpose on the "Edit Competitor Info" screen, just put an "N" and a "X" for the other.
Then when you run the individual awards specify the "N" or "O" or any letter on the Selection Criteria screen. Then when you run the Team Awards, ignore the user field.
My meet has 2 sessions, should set it up as one meet or two?
Answer: If competitors from one session compete against the competitors in the other session in anyway (individual or team) then you need to set it up as one meet and use the session field
in the "Edit Competitor Info" screen to differentiate the sessions for reporting, etc. If there is no intra session competition, then you can set it up as one meet or two. If you do set it up as one meet, make sure there are no duplicate competitor #'s between the sessions.
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